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How to reduce or cancel your cover?

As life changes, so can the level of insurance protection you need. We've made it simple for you to reduce or cancel your cover at any time.

Keep in mind

 

If you cancel your cover:

  • We’ll stop deducting premiums from your super account.
  • You won't be able to make an insurance claim for events that happen after the day you cancelled but you can still claim for events that occurred prior to cancellation.
  •  Your cover will only start again if the insurer accepts a new application for cover, which will be subject to providing health information for the insurer’s consideration.
  • If you’re replacing it with a new insurance cover, we recommend waiting until that cover is in place before cancelling this one.
  •  We recommend you review your cover regularly to ensure it continues to meet your needs.

You can check your insurance cover and the premiums you’re paying in your latest annual statement.

 

We recommend you consider getting financial advice to help work out if reducing or cancelling your cover is right for you.

 

If you don't have an adviser, we can help you find one.

What you'll need

 

  • Your account number

The steps

  1. Step 1

    FirstChoice Wholesale Personal Super and FirstChoice Employer Super members:

    FirstWrap member:

    • Get in touch with your financial adviser.
    • Log in to FirstWrap
    • Call us to request a 'cancel or reduce' form.

    You’re all done! 

     

    We’ll aim to have your request processed as quickly as possible. 

     

    You’ll be contacted if there is any incorrect or incomplete information. 

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Get in touch

Get in touch with us online or call us

 

Standard Operating Hours

8:30am to 6pm (Sydney time)

 

Holiday Period

CLOSED public holidays (25 to 26 Dec & 1 Jan)

23 Dec 2024 to 3 Jan 2025, 9am to 3pm (Sydney time)

6 to 10 Jan 2025, 8:30am to 5pm (Sydney time)

Contact us    Call 13 13 36

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Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee of the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557 and issuer of FirstChoice range of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the responsible entity and issuer of products made available under FirstChoice Investments and FirstChoice Wholesale Investments.

 

Information on this webpage is provided by AIL and CFSIL. It may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at  https://www.cfs.com.au/tmd which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 13 13 36.