You’ll need your Member ID (OIN) and password (you can retrieve them online if you’ve forgotten)
Note: To upload forms for your super account you need to access the original FirstNet site from the dropdown menu in the top right corner.
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Keep in mind
- Most of our forms now support digital signatures
- The maximum individual file size is 6MB (megabytes)
- All your files combined can’t exceed 10MB
- If you need to reduce your file size, here are some tips
- Accepted file formats include PDF, JPG (or JPEG), PNG and BMP
- Please ensure all documents are legible before submitting
What you'll need
- Your Member ID (OIN)
- Your FirstNet password
- Access to the mobile linked to your account
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Log in to FirstNet to access your account
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Click ‘My account’ in the menu at the top of the page
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Click ‘e-post a request or upload a scanned form’ in the menu on the left side of the page
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Click ‘Choose file’ to browse for the file/s to upload, and click ‘Add’ to attach the file/s.
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Click ‘Send’ to submit your file/s to our team for processing.
You’re all done!
We’ll aim to review your request within five working days – and send you a confirmation once it’s processed. If we need more information one of our team members will be in touch.
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Get in touch
Get in touch with us online or call us
Standard Operating Hours
8:30am to 6pm (Sydney time)
Holiday Period
CLOSED public holidays (25 to 26 Dec & 1 Jan)
23 Dec 2024 to 3 Jan 2025, 9am to 3pm (Sydney time)
6 to 10 Jan 2025, 8:30am to 5pm (Sydney time)
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Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee of the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557 and issuer of FirstChoice range of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the responsible entity and issuer of products made available under FirstChoice Investments and FirstChoice Wholesale Investments.
Information on this webpage is provided by AIL and CFSIL. It may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at https://www.cfs.com.au/tmd which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 13 13 36.