Find your lost super accounts

What happens if you forget about one of your super accounts? Don’t worry – that money isn’t gone for good. It’s easy to track it down and move your money into your preferred super fund. We’ll show you how to do it.

A lot of people have super that they’ve lost track of over the years. It can happen when you move house, or change jobs, or if your super fund doesn’t have your correct contact details. The ATO estimates that there’s around $16 billion in lost and unclaimed super across Australia. 

No matter how long it’s been since you last made a contribution to your super account, the money can only be in one of two places. It may still be with your super fund. Or, if your account met the definition of unclaimed money or lost member accounts, your super fund may have had to transfer your money to the ATO.

As long as your super account can be traced back to you in some way (such as your Tax File Number), you can perform a search to see where your super has ended up.  

You can use any of these methods to check whether you have lost super:

• Log in to FirstNet and ask CFS to perform a search for you (if you have a CFS super account).
• Log into the myGov website.
• Call the ATO’s lost super helpline.
• Fill out a form and send it to the ATO.

We’ve included the steps for each of these methods below.