Scam alert

CFS is aware of cyber criminals taking advantage of the global IT outage that happened on 19 July.

 

Please be extra vigilant online and particularly wary of anyone offering to help fix computer issues.

 

Visit our online safety hub for tips and if you think you’ve been targeted, contact us on 13 13 36 and change your passwords.

Need help?

Check out our handy helpful topics before contacting us.

Contact Details

Call

Call

1300 769 619

Select Option 2 
Monday to Friday, 8:30am to 6pm (Sydney time)

Overseas

+61 3 8518 8420

Mailing Address:

Mailing Address:

CFS Edge Locked Bag 20130 Melbourne VIC 3001

Contact Details

Call

Call

1300 769 619

Monday to Friday, 8:30am to 6pm (Sydney time)

Overseas

Mailing Address:

Mailing Address:

Locked Bag 3460, GPO Melbourne VIC 3001 

Contact Details

Call

Call

13 40 74

Monday to Friday, 8:30 am to 6pm (Sydney time)

Overseas

+61 2 9197 3000

Mailing Address:

Mailing Address:

Reply Paid 86495 Sydney NSW 2001 or
GPO Box 3912 Sydney NSW 2001

Contact Details

Call

Call

1300 654 666

Monday to Friday, 8:30am to 6pm (Sydney time)

Overseas

+61 2 9197 3050

Mailing Address:

Mailing Address:

Reply Paid 27 Sydney NSW 2001 or
GPO Box 3956 Sydney NSW 2001

  Helpful topics

Contact Details

How else can we support you?

National Relay Service

 

If you are deaf and/or find it hard hearing or speaking with people who use a phone, you can call us via the National Relay Service (NRS).

 

Voice Relay number: 

1300 555 727

 

TTY number: 

133 677

 

SMS relay number: 

0423 677 767

Translating and Interpreting Service

Do you need access to an interpreter? Please ask us at the beginning of the call to arrange this service for you. 

 

Contact us via the numbers listed above.

Complaints

 

For immediate concerns please call our team,

13 40 74, Monday to Friday,
8:30 am to 6 pm (Sydney time) or you can submit your information online.