Strong returns for MySuper members in the year ending June 2023.1
Annual fees that are at least 24% lower on average when compared to retail funds.2
94% of claims were accepted for CFS super products in the calendar year ending December 2022.3
"Passionate & knowledgeable service and advice for our Group is what has contributed to CFS being our choice as our default super fund for over 10 years now. I am delighted with the service provided which is always very prompt and professional. The expertise given to our staff, their members, cannot be faulted."
Jodie Usher, Payroll Manager, Ray White
In the 4 months from July to October 2023, we’ve resolved 97% of employer queries in the first call.^
Our Australian call centre has been rated 9/10 by our customers in 2023^^
We’ll make sure you stay on top of the ever-changing super regulations for your company.
With strong performance and low fees, FirstChoice Employer Super can help put you and your team on track for a retirement that’s anything but average.
For technical enquiries contact us
Standard Operating Hours
8:30am to 6pm (Sydney time)
Holiday Period
CLOSED public holidays (25 to 26 Dec & 1 Jan)
23 Dec 2024 to 3 Jan 2025, 9am to 3pm (Sydney time)
6 to 10 Jan 2025, 8:30am to 5pm (Sydney time)
1 Actual return may be different depending on which Lifestage investment option members are invested in, and when transactions into and out of the options were made. Past performance is no indication of future performance.
2 The fee comparison is for MySuper products. Fees are compared on the Lifestage 1965-69 option for a member balance of $50,000 and may vary for different age cohorts. The Chant West Super Fund Fee Survey compares the Lifestage option that is closest to 73% growth assets, which is consistent with the average risk and return profile of most non-lifecycle products. Total fees and costs include administration fees and costs, investment fees and costs and net transaction costs on a gross of tax basis. Industry averages are calculated on a weighted average basis. This comparison has been prepared by CFS using data sourced from the Chant West Super Fund Fee Survey, effective 30 June 2023 and is based on information provided to Chant West by third parties, that is believed accurate at the time of publication. Fees may change in the future which may affect the outcome of the comparison. Chant West may make adjustments to fees and costs for comparison purposes and therefore data may vary to other published materials.
3 Source: AIA Australia.
* As at 30 September 2023.
^ CFS Customer Satisfaction surveys from 3 July to 6 October 2023.
^^ CFS Contact Centre surveyed over 16,000 FirstChoice members in the last financial year and 82.6% of them rated a 9 or 10 out of 10 for our service.
Employer Use Only
Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the issuer of FirstChoice Employer Super offered from the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557.
This document may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 1300 654 666. All applications for these products must be on the application form attached to the PDS, which can be completed online (other than for FirstChoice Employer Super) or on paper. Applications for FirstChoice Employer Super can be made by speaking to your employer or Relationship Manager (RM). Past performance is no indication of future performance.
The insurance provider is AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia). AIA Australia is not part of the Commonwealth Bank Group or CFS. The respective insurance covers are provided under policies issued to the Trustee.