Strong returns for MySuper members in the year ended June 2024.1
94% of claims were accepted for FirstChoice Employer Super in the 12-month period to June 2024.3
"Passionate & knowledgeable service and advice for our Group is what has contributed to CFS being our choice as our default super fund for over 10 years now. I am delighted with the service provided which is always very prompt and professional. The expertise given to our staff, their members, cannot be faulted."
Jodie Usher, Payroll Manager, Ray White
Our call centre takes 44 seconds, on average, to answer a call.^
Our Australian call centre has been rated 9/10 by our customers in 2024^^
We’ll make sure you stay on top of the ever-changing super regulations for your company.
With strong performance and low fees, FirstChoice Employer Super can help put you and your team on track for a retirement that’s anything but average.
For technical enquiries contact us
8:30am - 6pm AEST Monday to Friday
1 Actual return may be different depending on which Lifestage investment option members are invested in, and when transactions into and out of the options were made. Past performance is no indication of future performance.
2 Source: Chant West Super Fund Fee Survey September 2024 for MySuper products based on the FirstChoice Employer Super Lifestage 1965-69 option for a member balance of $50,000. Fees may vary for different age cohorts. Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531. Read PDS and TMD at cfs.com.au
3 Source: AIA Australia.
* As at 30 September 2023.
^ Source: CFS Contact Centre - Average Speed of Answer data for member and adviser calls, July to December 2024.
^^ Source: CFS Customer Satisfaction surveys from 1 July to 31 December 2024
Employer Use Only
Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the issuer of FirstChoice Employer Super offered from the Colonial First State FirstChoice Superannuation Trust ABN 26 458 298 557.
This document may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the PDS and FSG at www.cfs.com.au or by calling us on 1300 654 666. All applications for these products must be on the application form attached to the PDS, which can be completed online (other than for FirstChoice Employer Super) or on paper. Applications for FirstChoice Employer Super can be made by speaking to your employer or Relationship Manager (RM). Past performance is no indication of future performance.
The insurance provider is AIA Australia Limited ABN 79 004 837 861, AFSL 230043 (AIA Australia). AIA Australia is not part of the Commonwealth Bank Group or CFS. The respective insurance covers are provided under policies issued to the Trustee.