FirstNet Adviser help

If you would like to add your client to a model portfolio select 'Attach client to model portfolio' from the 'Investment selection' field. Select the model portfolio you would like to use from the drop down list that will then appear. This will pre-fill the investment options and allocation amounts inline with your model settings. You will be allowed to change the investment options and allocations. If you choose to do this, the client will be attached to your model portfolio but will be unaligned.

If you attach your client to a model portfolio, you will also have the option to set up a 'Regular Investment Plan'.

You can invest by either current future selection, or selecting the investment options yourself.

If you choose to invest in line with current future selection
Choosing this option will keep all regular investments in line with the model portfolio you have attached your client to.

If you choose the investment options yourself
Your client will be attached to your model portfolio but will be unaligned.

For superannuation and pension because rollover amounts are estimations only, you can only enter the allocation as a percentage amount.

Auto-rebalancing rebalances your client’s account so that the proportion allocated to each investment option remains the same. This rebalancing is done via an automated switch at a pre-nominated interval (either quarterly or annually).

For example, if the account has the following investment selection proportions:

and at the nominated auto-rebalancing date, the value of the investment options is:

Then, an automated ’switch' between options will occur in order to bring the account back to the pre-nominated investment selection. The switch will rebalance the investment option proportions as follows:

You can choose to rebalance this account either at annual or quarterly intervals:

• Quarterly - The rebalancing of investment options will occur on the first business day after February 14, May 14, August 14, and 14 November.
• Annually - The rebalancing of investment options will occur on the first business day after May 14, each year.

Changes to auto-rebalancing can only be made online (or in writing by your client). You can not make changes made over the phone.

Note: Your client should consider seeking professional taxation advice before using the auto-rebalancing facility as this decision may have tax and other implications.

You can choose that your client receive the minimum pension or a fixed amount above the minimum. If the client holds a pre-retirement pension then a maximum amount also applies.

The new account is saved in the Online adviser transaction tool. The status of the account is 'In progress' and the transaction type is 'New account'. At this stage the account has not been submitted to Colonial First State and will need to be completed and submitted in order to be processed.

When your client receives a margin call or exceeds their maximum loan an email is generally a much quicker way for both you and your client to receive notification than by mail.

The adviser service fee is payable either from a selected investment option or the current investment weighting of the account. Adviser service fees payable by investment weighting will include any FirstRate Investment Deposit or FirstRate Term Deposit options held on the account. Regular withdrawals from FirstRate Investment Deposit and FirstRate Term Deposit options may incur withdrawal adjustments. Please read the current Product Disclosure Statement for more information.

Enter the rate you'd like to receive in the 'New' column.

This rate must be greater than or equal to 0 and less than the maximum trail. If you do not enter anything, the trail commission rate will default to the current trail commission rate.

Note that the adviser trail commission rate selected will apply for future deposits on this account.